Luxury brands still fall short of hitting the mark for the digital customer experience, even as they build e-commerce capabilities.
Read MoreYves Saint Laurent: Another Road to French Luxury
The YSL brand, like Dior, also moved from a single status to a member of a luxury conglomerate (this time PPR/Gucci Group), although the route taken was a bit different. We can learn from the bumps in the road on this one.
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The 1992 Documentary on Yves Saint Laurent (made in collaboration with Vogue's Hamish Bowles) is available on Youtube.
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